Players sometimes need to delete their account on the bookmaker’s website. The reasons vary, but the procedure is generally the same. Keep in mind that this function does not actually exist. Bookmakers are reluctant to delete accounts because personal data is required by the security service.
How to Delete a 1xBet Account Permanently
Players’ experience with customer support shows that the company most often refuses to delete an account. They suggest withdrawing the remaining balance and simply stopping the use of the account.
However, the privacy policy states that the client can request the company to stop processing their personal data. Contact support and refer to this clause. You can write an email, call, or reach out via live chat.
If you need to close your account but don’t mind your personal data being stored, you can trigger a block. In case of suspected fraud, the placed bets are annulled, the account is closed, and the remaining funds are transferred to the user. In this case, a commission fee may be charged — it’s best to confirm this with customer support.
Contact Customer Support
A player can reach out to 1xBet’s customer support via live chat or email and request the deletion of their account. When contacting support, it’s recommended to include your account details and specify that you wish to permanently close and delete all associated data.
How can you make the company close your account? One option is to create a duplicate account with a similar phone number, email, or payment method, and then report it yourself.
You Can Link the Number to Another Account
There is no exact answer. This can be done through customer support, but they will not approve it. Using one phone number across multiple accounts violates the rules, which state that a single set of credentials (phone, full name, payment method, email, etc.) can only be linked to one account. Moreover, such a request will raise suspicions from the security department and lead to a temporary block.
Can You Change the Account Currency
Yes, it is possible. You need to inform customer support. To confirm your identity, you’ll need to attach a scan of your passport or another valid ID document. The conversion fee for funds remaining in the account before the currency change is 10%. Note that for some time, the account will be unavailable — after submitting the request, it is temporarily blocked for data verification.
